Effective Date: September 20, 2026
CarAlly (“CarAlly AI ” “we,” “us,” or “our”) is operated by Welux Labs LLC. This Privacy Policy explains how we collect, use, store, and protect information when you use the AutoAlly AI mobile application, website, and related services.
When you use CarAlly, we may collect information that you provide directly, including:
• Account information, such as your name and email address.
• Vehicle information, such as year, make, model, mileage, and other vehicle details.
• Maintenance and repair information that you choose to save.
• Questions, messages, and other information you submit to the AI Assistant.
• Photos or images that you choose to upload or capture within the app.
• Information you provide when contacting customer support.
We may also collect limited technical and usage information necessary to operate, secure, maintain, and improve the service.
We use information to:
• Create and manage your CarAlly account.
• Provide personalized vehicle information and AI-powered assistance.
• Maintain your vehicle profiles, maintenance records, and saved information.
• Process and manage subscriptions and premium access.
• Send service-related communications and notifications.
• Provide customer support.
• Maintain the security and reliability of CarAlly.
• Improve our features and user experience.
CarAlly provides AI-powered vehicle assistance. Information you submit to the AI Assistant may be processed by third-party artificial intelligence service providers as necessary to generate responses.
Do not submit passwords, financial account information, Social Security numbers, or other highly sensitive personal information through the AI Assistant.
CarAlly provides informational assistance and is not a substitute for inspection, diagnosis, or repair by a qualified automotive professional.
If you choose to use photo or camera features, CarAlly may access your device camera or photo library with your permission. Photos are accessed or uploaded only when you choose to use these features.
You can manage camera and photo permissions through your device settings.
CarAlly may offer paid subscriptions through Apple's App Store or other supported app stores. Payment transactions are processed by the applicable app store or payment provider. CarAlly does not directly receive or store your complete payment card information.
We use third-party service providers to operate certain features of CarAlly, which may include cloud hosting, authentication, artificial intelligence processing, subscription management, email delivery, notifications, and application infrastructure.
These providers may process information as necessary to provide their services on our behalf.
We retain information for as long as reasonably necessary to provide CarAlly, maintain your account, comply with legal obligations, resolve disputes, and protect our services.
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no electronic storage or transmission method can be guaranteed to be completely secure.
Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
You may also manage certain information directly within CarAlly and control device permissions through your device settings.
To make a privacy request, contact us at:
CarAlly is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
CarAlly may be available in multiple countries. Information may be processed or stored in countries other than the country where you live, subject to applicable privacy and data-protection requirements.
We may update this Privacy Policy from time to time. When we make changes, we may update the effective date shown at the top of this policy.
If you have questions or requests regarding this Privacy Policy, contact:
Welux Labs LLC
CarAlly
Email: support@getcarally.com
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.